How To Set Up Eduroam On Mac

eduroam Wireless: Troubleshooting Connectivity (Mac)

Known Issue

Mac computers will occasionally experience difficulties connecting to wireless networks using 802.1X security. Hither are four possible solutions for resolving problems connecting a Mac computer to the eduroam wireless network.

Important Note: If the start solution does not right the problem, motion to the next solution and and so on. Each one is more than in-depth than the last. Delight try these solutions in the order that they are listed.

Note: All versions of MacOS before 10.13 Loftier Sierra are incompatible with LSU'due south eduroam Wifi due to older versions not supporting TLS 1.ii. The only solution is upgrading to x.13 or college.

Article Solutions

Solution one
Solution two
Solution three
Solution 4

Solution 1:

i. Go to System Preferences then select Network Preferences.

Network Preferences

two. Select the Wi-Fi tab in the far left window.

3. Select thePlow Wi-Fi Offbutton.

Turn Wi-Fi Off option

4. In the Network window select the Advanced... button.

5. In the Preferred Networks window delete all of the saved LSU networks.

6. Select the 802.1X tab and delete all of the Login Window Profiles pertaining to eduroam or LSU.

To delete a profile, check the box and select the Delete the Selected Service symbol.

7. Restart the figurer.

8. Echo the previous steps to go dorsum to the 802.1X profile tab. Brand sure at that place are no new LSU or eduroam profiles in the Login Window Profiles box.

If there is a new LSU or eduroam profile, delete information technology and restart your figurer once again. Echo this until the 8021.1x tab contains no LSU or eduroam contour after restart.

9. At present, Turn Wi-Fi On and try to connect to eduroam wireless.

Solution ii:

1. Perform Solution one from above, but practice not endeavour to connect yet to eduroam.

ii. Open the Keychain Admission application from your Utilities applications folder.

Keychain Access application

3. Go through all of the keychain listings and delete any entries that pertain to LSU wireless certificates or saved passwords.

Keychain Access Wi-Fi Certificates

4. Restart the computer.

v. Go to Organization Preferences and then select Network Preferences. Click the Wi-Fi tab in the far left window. In the Network window Plough Wi-Fi On and endeavor to connect.

Solution 3:

NOTE: This solution may delete the list of all known networks.

ane. Go to Organisation Preferences and then select Network Preferences. Click the Wi-Fi icon in the far left window. In the Network window Turn Wi-Fi OFF.

2.Delete the Wi-Fi connection. Select the Wi-Fi icon, then select the Delete the Selected Service button Delete a Selected Service button at the bottom of the window.

Network Preferences window

3. Create a new connection by selecting the Create a New Service button at the lesser of the window, call it "Wi-Fi'" (same every bit original).

Create a new connection, call it "Airport'" (same as original).

4. Try to connect to eduroam wireless.

Solution 4:

NOTE: This step will delete all network setup information. This will delete the list of all known networks and may remove wired network settings besides.

one. Become to Arrangement Preferences and then select Network Preferences. Click the Wi-Fiicon in the far left window. In the Network window Turn Wi-Fi OFF.

2. Go to Finder. Then select the reckoner's hard drive under devices. Nether the selected device select Library. Then select Preferences. Then select System configuration.

Finder window

iii. Delete the post-obit files, these files are protected files which require administrator permissions to delete. A popup request for the username and password will come up when attempting to delete the files. Enter the user'south login username and password in this popup to be granted admission to delete these files.:

NOTE: Only an ambassador of the computer can delete these files.

* Organization files (network and wireless): /Library/Preferences/SystemConfiguration/com.apple tree.network.identification.plist
* /Library/Preferences/SystemConfiguration/com.apple.airport.preferences.plist
* /Library/Preferences/SystemConfiguration/preferences.plist

four. Notice that the concluding file to delete is not in the same place as the first three files mentioned to a higher place.

* (User folder) ~/Library/Preferences/com.apple tree.eap.profiles.plist

For Example: If the currently logged in user is "Mtiger1", the the path would be [ /Users/Mtiger1/Library/Preferences/com.apple.eap.profiles.plist ]. This file is contained in all of the computers user accounts on the reckoner. Each user may need to delete this file individually if they are likewise having problems connecting to LSU or eduroam wireless.

v. Restart the computer, and then endeavour to Connect to the eduroam wireless network.

Article ID: 14886
Last Updated: iii/2/2022 12:37:12 PM

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Source: https://networking.grok.lsu.edu/Article.aspx?articleid=14886